FAQ

DO YOU DELIVER?
Yes, Adelaide wide. We can service outside of Adelaide but additional delivery fees will apply.

HOW LONG WILL MY BALLOONS FLOAT?
All of our helium filled latex balloons are treated with Ultra Hi-Float to extend the life of your balloons. Hi-Float is safe, nontoxic, water soluble and biodegradable.
Helium balloons can stay afloat for approximately 3 to 10 days and air-filled balloons can stay inflated for 10 – 18 days.
This is just a guideline and float time can vary due to balloon size, weather, location, environment and how it's treated.

WHAT ARE YOUR PAYMENT TERMS?
All orders must be paid for prior to your delivery. We accept direct deposit and credit card.

DO YOU USE BIODEGRADABLE BALLOONS?
Yes, we only use biodegradable latex balloons.
For more information visit http://www.peba.com.au/

HOW DO I PLACE AN ORDER?
Order online through our online store or contact us at enquiries@blushballoons.com.au

I CAN'T FIND WHAT I AM LOOKING FOR ON YOUR WEBSITE
We are not limited to what is on our site and we want to make all your balloon dreams and visions come true. Let us create the perfect gift or help you create a unique design for your event. Email us at enquiries@blushballoons.com.au

HOW FAR IN ADVANCE SHOULD I BOOK?
We work on first in first served basis so booking in advanced is highly regarded as we do fill up on specific dates. Book ahead to avoid disappointment.

WHAT ABOUT CANCELLATIONS?
To cancel an order that has been placed, you will be reimbursed with only 80% of the total amount due to a restocking fee. However, if the order has already been processed and made, the order cannot be cancelled or refunded.

MY QUESTION ISN'T HERE?
For any additional questions you may want answered please feel free to email us enquiries@blushballoons.com.au